Date of Award


Document Type


Degree Name

Master of Business Administration (MBA) (General)


Applied Engineering

Committee Chair



The efficient utilization of manpower is one of the primary concerns of the management of automobile dealerships in controlling expanses and increasing, profits, The purpose of this paper is (1) to present an analysis of manpower efficiency, in general, in automotive dealerships within the limits of General Motors Corporation, and (2) to examine and appraise manpower efficiency in small town dealership. Because salary and wages represent about one-half of the total expense in a dealership, it is important that dealers take the time and effort needed to increase the productivity of their employees, In other words, manpower efficiency must be improved, Three ways of aiding the attainment of this improvement are through an analysis of (1) job functions, (2) managements' span of control and (3) personnel policies and procedures.



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